As an experienced business analyst with a passion for business development and strong public speaking skills, I am excited to continue growing my career in a challenging and dynamic role. I am proud of my track record in project management and team leadership, and confident in my ability to communicate complex ideas effectively. I have gained valuable experience through collaboration with Amazon during my time in a start-up, and I am eager to apply this expertise to help drive business growth and deliver results. My goal is to continue learning and expanding my skills in a supportive and stimulating environment, and to make a positive impact for my team and organization.
Managed service desk and formation activities for 120 Italian banks, overseeing a team of analysts and driving process improvement initiatives that resulted in significant cost savings and improved customer satisfaction.
Developed and maintained relationships with key stakeholders, including clients, colleagues, technical team and partners, to ensure that project objectives were met and delivered on time.
Participated in project planning and scoping activities, providing input on project timelines, tracking metrics to identify areas of improvement to define functional requirements.
Coordinated with cross-functional teams to define, design, implement and test new features (UAT coordination).
Developed Private Labels for multiple brand categories including motorcycle clothing, electromedical devices and sportswear for Amazon European marketplaces.
Contributed to the implementation of an efficient and stable ordering process from Amazon systems to fulfill European warehouses, resulting in increased order accuracy and faster delivery times.
Established advantageous supplying partnerships, leveraging negotiating skills to reduce costs and increase profit margins.
Collaborated to the design and monitoring of web marketing campaigns to drive traffic and increase sales, spreading brand visibility and customer engagement.
Consistently tracked project expenditure within its budget, ensuring optimal resource allocation and maximizing return on investment.
Successfully identified and pursued various business opportunities to drive revenue growth and optimize operational efficiency.